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HOW WE COMPARE

How SmartVault Compares to GoFileRoom

Accounting and tax professionals need a document management system that offers security, efficiency, and ease of use. While both SmartVault and Thomson Reuters GoFileRoom provide robust options for managing documents, they differ in features, usability, and accessibility.

The Hidden Costs of GoFileRoom

Many firms have found that GoFileRoom’s limitations hinder their productivity, flexibility, and client satisfaction.

Limited Cloud Functionality:

GoFileRoom’s partial cloud design restricts true remote access, causing inefficiencies for teams needing on-the-go flexibility.

Complicated Setup and High IT Dependency:

A complex interface, steep learning curve, and the need for significant IT support slow down onboarding and frustrate users.

Premium Pricing Without Scalability:

High costs and limited pricing flexibility make it challenging for small and growing firms to justify the investment.

The Advantages of Using SmartVault

Built for accounting professionals, SmartVault delivers a secure, user-friendly platform that drives efficiency, compliance, and scalability for your firm.

Fully Cloud-Based and Accessible Anywhere:

Unlimited cloud storage and client capacity allow your practice to scale effortlessly as you take on new business.

Simple Setup and User-Friendly Design:

Included custom-branded client portal, 24/7 mobile access, robust integrations, and powerful tools create a seamless, collaborative experience for your team and clients.

Affordable and Scalable Pricing Options:

15+ years of accounting focus, over 3 million users, and SOC 2 Type 2 Compliance prove we deliver reliable, modern software that meets your needs while supporting compliance.

Dedicated Support for Accounting Workflows:

Accounting-specific support, regular feature updates, and compliance tools like audit trails ensure your firm is equipped to meet client and regulatory demands.

Have UltraTax CS? SmartVault Integrates Seamlessly

Our integration automatically routes and organizes files from UltraTax CS to SmartVault, freeing you from the hassle of doing it yourself. This saves you time, reduces human error, and makes it easier for your team to quickly find the documents they need.

SmartVault: Not Just Another Document Management Solution

SmartVault is more than a document management solution. It’s a platform designed specifically for the unique needs of accounting professionals. Here’s how it stacks up against GoFileRoom.
Purpose-Built for Accounting Workflows

SmartVault maintains near 100% uptime even during the busiest tax seasons. This reliability is crucial for maintaining productivity and meeting client deadlines.

True Cloud Accessibility

SmartVault offers an easy-to-use platform that requires minimal training. This allows firms to onboard new staff and clients quickly.

Seamless Tax Software Integrations

SmartVault provides extensive training and support, ensuring you can maximize the platform’s potential.

User-Friendly and Intuitive

SmartVault’s integrated features, from client intake to eSignature and document management, create a seamless workflow that saves time and reduces errors. SmartVault offers a complete end-to-end solution without the need for multiple modules.

Compliance and Security Tailored for Accounting

With SOC 2 Type 2 Compliance and support for IRS standards, FTC Safeguards, FINRA, SEC, and GLBA regulations, SmartVault ensures your sensitive client data is protected while supporting compliance with regulations.

Flexible and Scalable Pricing

SmartVault offers unlimited cloud storage and client capacity, allowing your firm to grow without constraints.

Streamlined Workflow Automation

With customizable folder templates and automated workflows, SmartVault helps you streamline repetitive tasks effortlessly. 

Dedicated Onboarding, Data Migration & Support

SmartVault provides responsive, accounting-specific support to solve your challenges quickly and efficiently. 

Accelerate Your Entire Tax Prep Workflow

From initial client engagement to storing final returns, SmartVault is designed from the ground up to support the entire tax prep document workflow.

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Client Experience Matters: SmartVault Portal vs. NetClient CS

Firms are frustrated with the outdated feel of NetClient CS. SmartVault’s modern portal was built for the way clients and staff actually work today.

 
SmartVault
NetClient CS
Mobile Access
Fully mobile-optimized for phones and tablets
Limited mobile usability
eSignature Integration
Built-in with DocuSign—auto-files back into correct folders
Not supported natively
Client Upload Experience
Drag-and-drop interface, no login confusion
Often confusing login setup for clients
Portal Branding
Fully firm-branded (logo, color, subdomain)
Generic or no branding customization
Audit & Access Logs
Full visibility into file views, uploads, downloads
Minimal visibility, lacks transparency
Auto-Filing of Docs
Signed documents file automatically into client folders
Manual processes required
Learning Curve
Low—for clients and staff alike
High—requires guidance and support
Admin Experience
Streamlined with SmartRouting and templates
Manual organization and naming required

Still Using FileCabinet CS? That’s About to Change.

Thomson Reuters is sunsetting FileCabinet CS on December 31, 2027.
But the real problems started long before the sunset notice. Firms are switching to SmartVault now—before they’re forced to.

Issue with FileCabinet CS
100GB storage cap
Manual file naming and routing
No integrated portal or eSignatures
Legacy desktop system—no cloud access
Clients frustrated with NetClient CS
Support ends in 2027
How SmartVault Solves It
Unlimited storage and no per-client fees
SmartRouting from UltraTax CS automates it all
Built-in client portal with DocuSign and auto-filing
100% cloud-native, mobile-ready, work-from-anywhere platform 
Clients love SmartVault’s simple, branded portal 
Ongoing U.S.-based support with extended hours—no hidden fees