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SUPPORT

Welcome to SmartHub

Access everything from product add-ons and educational tools to direct support and success resources – all in one place.

Contact Support

Email: help@smartvault.com

Phone: (888) 607-4275

Hours:
US: Mon-Fri – 9AM-6PM CST
UK: Mon-Fri – 3PM-1AM GMT

Office Hours

Open forum to get questions answered

Fastest Way to Get Returns into SmartVault

Save time this tax season with the fastest way to get tax returns into SmartVault. This short video and step-by-step guide show how to send returns into the right place automatically, so documents land exactly where they belong without extra steps.

End-to-End Tax Season Workflow Series

Watch our four-part series designed to walk your team through your end-to-end tax prep workflow using SmartVault.

STEP 1

Engage

Recorded Webinar
Best practices for starting the season and onboarding clients.
Watch Now!

STEP 2

Collect

Recorded Webinar
Steps to organize and manage the flow of client documents.
Watch Now!

STEP 3

Prep & Review

Recorded Webinar
Guidance on keeping work organized and reviewing returns efficiently.
Watch Now!

STEP 4

Deliver & Archive

Recorded Webinar
How to share returns securely and maintain records for future access.
Watch Now!
Workflow Consultations

Schedule a Workflow Consultation

Make sure your SmartVault setup is ready for busy season. Book a one-on-one workflow consultation with our Customer Success team for personalized guidance.

Recorded Webinar

Watch the Fall Product Spotlight Webinar

Catch up on the latest What’s New, What’s Coming Product Spotlight Webinar and see our recent innovations for yourself, including our new integrations and tax readiness resources.