Skip to content
Document Management System

The Document Management System built for accounting firms.

Every client document organized, automated, and secured in one platform built for tax, accounting, bookkeeping, and CPA workflows.
Acme Tax & AdvisoryZ:SmartVaultClients
Synced

Firm-wide custom folder template

01 · Client Intake
24
Engagement Letters
12
Organizers & W-9s
8
Prior-Year Returns
4
02 · Tax Year 2025
162
1040 — Individual
98
1120-S — S-Corp
41
1065 — Partnership
23
03 · Signatures (8879)
58 pending
04 · Delivered Returns
104
05 · Bookkeeping & Advisory
312
06 · Retention · 7-year
12,408

One custom structure — identical in Connected Desktop and the Client Portal.

What is a Document Management System

One system for every client document, from intake to archive.

A document management system is the secure, central place where your firm’s documents live. SmartVault’s is built for accounting work. Files arrive from your tax software, route into the right client folders, and stay requested, signed, retained, and auditable without anyone filing anything by hand.
Simplify Your Tech Stack

Bring every file into one system.

SmartVault replaces the disconnected mix of inboxes, drives, desktop folders, and one-off portals with a single, workflow-driven source of truth.
The Problem

Document Chaos

  • Email attachments
  • Shared drives & desktops
  • Inconsistent folder structures
  • Clients uploading to the wrong place
  • Insecure file sharing
  • Staff hunting for documents

Multiple tools. Higher cost. Disconnected workflows.

The Solution

SmartVault Organization

  • One firm-wide folder template
  • Automated routing from tax software
  • Branded client portal & AI-built document requests (SmartRequestAI®)
  • Granular permissions & audit trails
  • Firm-wide search & visibility
  • Retention & compliance built-in

One platform. Lower cost. Simpler tech stack.

Documents are only one stage of the workflow.

Engage, collect, prep & review, deliver, archive: see how the five stages hold together in one connected system.

See the Connected Tax Workflow
What Makes SmartVault Different

More than storage.
A workflow-driven document management solution.

Generic systems force accountants to adapt their process. SmartVault adapts to theirs, because we’ve built it alongside accountants for more than 15 years.

Purpose-Built for Accounting

Folder templates, permissions, and automation designed around tax work, not generic, unsecure cloud storage.

Workflow-Driven, Not Just Storage

Documents route, request, version, and deliver themselves, one source of truth, intake to archive.

Security & Compliance by Design

SOC 2 Type 2, ISO 27001 & 22301, encryption at rest and in transit, FTC Safeguards & IRS 4557 alignment.

Print-to-Filed Routing

Print from Lacerte, ProSeries, or UltraTax CS and returns route, name, and file themselves. One pass, straight from your tax software.

E-Signatures Built In

8879s, engagement letters, and KBAs go out and come back inside the same system, signed copies file themselves in the client's folder, no envelope fees.

SmartRequestAI Intake

Request lists built from each client's prior-year return, sent and tracked automatically. Clients upload securely, no email attachments.

Client Vault Architecture

A structure built for accounting firms.

Every firm follows the same proven hierarchy, so staff and clients always know where documents live.

The 5-Level Hierarchy

  1. 01

    Firm

    Centralized admin, firm-wide templates & permissions.

  2. 02

    Clients

    A standardized vault for every individual & business client.

  3. 03

    Engagements

    Tax, accounting, payroll & advisory — organized by year.

  4. 04

    Folders

    Consistent, template-driven structure with predefined permissions.

  5. 05

    Documents

    Versioned, tagged, searchable, audit-tracked — wherever they belong.

Live Vault Example

Anderson & Partners CPAFirm
└─Smith, John & MaryClient
└─Tax Year 2025Engagement
└─1040 — IndividualFolder
└─Smith_1040_2025_Final.pdfDocument · v4

Every client, every engagement, every year — the same predictable path from firm down to file.

Automated Document Routing

Stop manually sorting documents. Capture them from wherever work happens.

Auto-routing and SmartRouting enable tag-based filing to automatically place every document in the correct client, engagement, and folder, no drag-and-drop archaeology required.

Capture

Drag & drop uploads
Client portal uploads
SmartVault PDF Printer
AI-built requests

SmartRouting

Auto-filing engine reads tags, engagement type, tax year and source to file every document automatically.

Tax YearEngagementClientDoc Type

Correct Folder

Smith, John
Tax Year 2025
1040 — Individual
W-2s & 1099s

Drag & drop uploads

From desktop straight into the right vault.

Client portal uploads

Clients upload securely to locations you define.

SmartVault PDF Printer

Print from any app straight to the client folder.

AI-built requests

SmartRequestAI asks — files land under the request that asked.

SmartVault integrates with major tax platforms

Folder Templates: Every client organized the same way. Every time.
Folder Templates

Every client organized the same way. Every time.

Apply firm-wide folder templates that lock structure, permissions, and naming conventions, so every staff member, every engagement, every year, every client looks identical.
  • Standardized folder structures
    One template, applied to every new client vault instantly.
  • Predefined permissions
    Roles and client-vs-staff visibility set automatically.
  • Faster onboarding
    New staff and clients ramp without reinventing structure.
  • Consistent engagement structures
    Tax, bookkeeping, payroll, advisory — filed the same way.
One system of record.
The Single Source of Truth

One system of record.

SmartVault centralizes every client document into one secure location. Everyone knows where documents belong and how to easily find them.
  • Version control on every file
    Every edit keeps a prior copy, so any point can be rolled back.
  • Firm-wide search & visibility
    One search across every client vault, from any device.
  • Granular permission models
    Show staff and clients exactly what they need, and nothing more.
  • Audit trails & activity tracking
    See who filed, opened, or shared what, and when.
Built for Client Collaboration

Document management extends beyond your team.

Combine secure storage with the collaboration tools modern clients expect.

Branded Client Portals

A professional client experience your firm controls.

Learn more

SmartRequestAI Document Requests

Request lists built from each client's prior-year return, sent, tracked, and reminded automatically. Clients upload securely, no email attachments.

Learn more

E-Signatures & KBAs

8879s, engagement letters, and KBAs — no envelope fees.

Learn more

Mobile Access

Any device, anywhere, staff and clients. SmartScan turns paper into a filed document straight from a phone.

Learn more
Audit Trails & Compliance

Know who accessed what, when.

Every upload, download, edit, signature, and deletion is logged with user, timestamp, and folder context, giving firms audit-ready accountability across every client.
  • Full upload & download history
    Every file in and out is recorded with time and folder.
  • User activity & access tracking
    See exactly who opened, edited, or shared each document.
  • Retention & legal hold support
    Keep files for the years you need, and freeze them on demand.
Scale Without Complexity

Manage 50 clients or 5,000 with the same level of organization.

Every client vault follows the same hierarchy, so a seasonal preparer in their first week files documents the same way a partner does in year ten.

50 clients

A solo practice or small firm getting organized.

500 clients

Growing teams adding seasonal staff each spring.

5,000 clients

Multi-office firms with centralized admin.

1

way to file,
at every size

Template-driven structure
Centralized admin
Bulk permission management
Trusted By Accounting Firms

The DMS firms actually stick with.

Security, compliance, and uptime that firms have counted on for 15+ years.
30,000+ accounting professionals
680M+ Documents Stored
3M+ Users on the Platform
SOC 2 Type 2 Compliant

“SmartVault has streamlined our operations dramatically. We see great gains in efficiency internally, especially in client communications.”

Christa Skoupy, CPA

Auxilia Accounting

Nick Boscia

“SmartVault completely transformed how we manage documents and workflows. Clients upload files directly into a secure portal, and everything is automatically organized.”

Nick Boscia, CPA

Boscia & Boscia

“It’s so quick and much more efficient than what we used to do. My team doesn’t have to manually pull pages or chase files anymore.”

John Coleman, CPA

Commonwealth Business Services

Security Architecture

Closed-loop AI. Your data never leaves the vault.

Not all AI is built the same. SmartVault's closed-loop architecture keeps every document, every interaction, and every AI decision inside a single secure ecosystem.

SmartVault

Closed-Loop Architecture

  • Data Stays In-Ecosystem

    Client documents never leave the secure SmartVault environment — no third-party AI providers see your data.

  • Audit-Ready Compliance

    Every AI action is logged, traceable, and tied to your firm's retention policies. SOC 2 compliant end-to-end.

  • Reduced Attack Surface

    No external API calls, no data in transit to unknown servers. Fewer integration points means fewer vulnerabilities.

Point Solutions

Open-Loop Risk

  • Data Leaves Your Control

    Documents are sent to third-party AI services — you lose visibility into where client data is processed and stored.

  • Compliance Gaps

    AI actions happen outside your audit trail. Hard to prove chain of custody or meet regulatory requirements.

  • Expanded Risk

    Every external integration adds another vendor, another policy, another breach vector to manage.

Security Features

Advanced encryption
Role-based permissions
Audit-ready activity logs
Structured retention policies
No third-party document routing
SOC 2 Type II certified

Bottom line: your clients’ data deserves the same standard of care you give their returns.

Frequently Asked Questions

Have questions? We’ve got answers.

Common questions about tax software integrations, IRS and FTC compliance, client eSignatures, and onboarding.

  • How does SmartVault integrate with my tax software?

    SmartVault integrates with leading tax software like ProConnect®, Lacerte®, ProSeries®, Drake®, and UltraTax CS® to streamline your workflow. You can print tax documents directly into SmartVault, where they’re automatically routed and organized into the correct client folders using SmartRouting. This eliminates manual filing, reduces errors, and saves valuable time during busy season.

  • Is SmartVault compliant with IRS and FTC regulations?

    SmartVault uses enterprise-grade encryption (AES-256), SOC 2 Type 2 compliance, multi-factor authentication, granular user permissions, and detailed audit trails. We support IRS Pub 4557, the FTC Safeguards Rule, GLBA, HIPAA, and other key regulations.

  • Can clients eSign documents and upload directly into folders?

    Yes! Clients can securely upload documents, review files, and eSign forms, like 8879s or engagement letters, from any device, including smartphones and tablets. No app required.

  • What kind of support and onboarding is available?

    Every firm gets a dedicated onboarding experience, including guided setup, training resources, and one-on-one support. Our U.S.-based team is here to help with everything from data migration to folder templates to best practices.

Bring order to your firm’s documents.

Replace disconnected tools with the document workflow platform built for accounting firms, one system from first request to final archive.