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Smartvault And Liscio

Out with the Old: Why Liscio’s Modern Client Portal and SmartVault’s Document Management Outperform Thomson Reuters’ Legacy Systems

Accounting firms have historically relied on Thomson Reuters' NetClient CS and FileCabinet CS to manage client interactions and document workflows. However, these legacy systems now lag behind, burdened by performance issues, outdated interfaces, and integration challenges. Modern solutions like Liscio’s client portal and SmartVault’s cloud-based document management system offer firms a clear, powerful alternative.
Published: May 22, 2025

The Limitations of Thomson Reuters’ Legacy Systems

NetClient CS and FileCabinet CS once provided robust solutions, but professionals now face frequent issues:

  • Performance Issues: Users report slow response times and system crashes, especially during peak tax seasons.
  • Outdated Interfaces: FileCabinet CS is often described as clunky and unintuitive, leading to frustration and reduced productivity.
  • Integration Challenges: Difficulty integrating seamlessly with newer technology creates workflow inefficiencies and increased administrative burdens.

These limitations make it increasingly challenging for firms to remain competitive and responsive to client needs.

Introducing a Modern Solution: Liscio and SmartVault

Transitioning to modern, cloud-based solutions dramatically enhances productivity, client satisfaction, and firm scalability.

Liscio’s Client Portal

Liscio provides a streamlined, secure, and intuitive client portal designed specifically for tax and accounting firms:

  • Personalized Digital Tax Organizers: Simplify and automate data collection, minimizing manual data entry and client follow-ups.
  • Secure Messaging: Enables instant, secure, and convenient communication, significantly reducing email overload.
  • Mobile-Friendly Interface: Empowers clients and firm staff with on-the-go access, increasing responsiveness and satisfaction.

Watch this short video to see how the integration works in practice.

SmartVault’s Document Management

SmartVault delivers secure, cloud-based document management perfectly integrated into your firm’s workflows:

  • Robust, Secure Storage: Documents are stored securely in the cloud, providing reliability, scalability, and easy access from any location.
  • Seamless Integration: Effortlessly integrates with Liscio and various accounting and tax preparation software, streamlining document workflows and improving accuracy.
  • Reliable and High Performance: Proven uptime and responsive document retrieval, even during peak business periods, ensuring smooth operations year-round.

Greater Efficiency and Enhanced Client Experience

Together, Liscio and SmartVault offer a significant competitive edge by improving both internal efficiencies and client experiences:
Operational Efficiency: Firms can reduce administrative tasks by over 60%, allowing staff to focus more on high-value activities.

  • Improved Client Satisfaction: Clients enjoy an intuitive, frictionless experience with simplified document management and clear, timely communication.
  • Future-Ready Scalability: Unlike legacy systems, these modern tools adapt and scale easily as your firm grows, avoiding expensive upgrades or migrations.

Conclusion

Upgrading from legacy Thomson Reuters solutions to the combined power of Liscio and SmartVault positions accounting firms for enhanced productivity, superior client service, and sustainable growth. Modernize your firm today and confidently step into the future.

For more details, explore Liscio’s capabilities.