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Effective eNote technology implementation

The new year is on the horizon–and with it comes an even greater call for credit unions to adopt e-closing technology to keep pace with member demand for the convenience and security that it provides as well as to leverage the operational benefits. For context, credit union lenders should be familiar with the two key […]

Make SmartVault Your MVP This Tax Season

Chances are, if your firm has a significant portfolio of tax clients, document management is of significant concern to you. I know from my own experience in my firm that unless you have document management truly dialed in before tax season, you are going to strike out during the heat of it. You may actually […]

Tech Stack that Bulletproofs Your Business Continuity Plan

Having the right technologies in place to keep your business up and running no matter what happens is essential to any plan for business continuity. Cloud-based software that you can access from any location, at any time, are no longer a “nice to have.” They are absolutely essential operational assets for any type of business. […]

Revisit Your Client Relationships to Improve Your Tax Season

As an accountant in practice, you will more than likely be familiar with the amount of work and pressure accountants are under during tax season. The sheer volume of work, emails, checklists, and documents can be overwhelming. Although returns can be filed any time after the deadline, you will probably find that 90% of returns […]

5 Ways to Build a Strong and Committed Team

One of the most efficient ways to navigate through Tax Season is by hiring a seasonal team to help keep things running smoothly. Unfortunately, hiring good team members is no easy feat, and retaining them is even harder. With Tax Season around the corner, it’s time to start searching for those team members and start […]

How to Spot Burnout and Mitigate It

Tax season is stressful and oftentimes can lead to employee burnout. Staff members who start to feel this way are likely to quit, and oftentimes they don’t wait for the end of tax season to do so.  According to a survey by Gallup, a global analytics firm, the top 5 causes of burnout are: Unfair […]

5 Key Credit Union Technology Trends

The past two years have seen a pandemic-fueled acceleration of digital transformation across many industries. In the financial services sector these shifts in technology adoption have been necessary in order for service providers to keep operating while also remaining in compliance with regulatory requirements. The result has been “forced” technology adoption at a rapid pace, […]

Understanding Ransomware

As employees embrace a new, flexible way of working, cyber security concerns continue to rise across the globe. Since the start of COVID-19, the FBI reported a 300% increase in cyber crime. According to the UK government 46% of businesses have faced a cyber breach in the last 12 months. It’s never been more important […]

How to standardize your credit union’s operations for scalable growth

For an established credit union, you know it’s challenging to go from status-quo to scale-up. As much as you want to set aside time to be more strategic and productive, emails keep coming into your inbox, and piles of documents keep stacking up on your desk. Before you know it, you’re back to doing things […]

Evaluating the implementation of a DMS for your credit union?

For credit unions evaluating the implementation of a document management system (DMS), one of the key considerations is the return on investment of making the decision. As with any technology investment, a DMS must provide greater value than its cost in order to be an asset for your institution. But how can you make the […]

How to deliver $30K in ROI from a Best-of-Breed Tech Stack

There’s nothing that can power up the profitability and overall performance of your practice like the ability to scale. Once you have a repeatable system in place, you’ll be able to easily scale your practice and bring in more team members which takes the burden off you. If you really want to skyrocket your ability […]

The Ultimate Best-of-Breed Tech Stack for a Thriving Accounting Firm

When it comes to adopting technologies, my #1 goal is to make sure they contribute to my revenue and profits. Each solution I incorporate into my tech stack serves a specific purpose and solves a particular workflow pain point. It adds dollars back to my bottom line. At my accounting firm, we handle lots of […]

7 Steps to Build the A-Team for Your Next Tax Season

Your firm is only as strong as your weakest staff link. Now that your team can finally catch a break from the thick of the tax season, you should use this time to reflect the good and the bad from the past few months and take notes for a better season next year. In case […]

6 Ways to Get Your Clients Ready for Making Tax Digital

As the UK government continues the Making Tax Digital roll out, how can you make the transition easier for both you and your clients? The soft-landing period for Making Tax Digital for VAT has now ended, but that’s only the beginning. From 2022 all VAT-registered businesses will need to keep digital records and submit VAT […]

How to Advance Your Credit Union’s Board Governance Processes

Board governance has always been a top-of-mind issue for executives at credit unions. Today, however, it is more critical than ever to make sure that your new board members are formally and effectively onboarded, and your existing board members have access to key information using efficient and secure systems. A cloud-based document management system can […]

How a cloud-based document management system can improve the health of your CU

If you think about it, the sheer volume and sensitivity of data that flows through your credit union in the form of digital and paper-based documents on a daily basis is incredible. One simple account or loan transaction typically generates multiple files and documents, most of which must be secured, retained and shared in some […]