Create a Consistent Client Experience that Delivers Maximum Efficiency

Ensuring that you have the most efficient and consistent client experience possible will make your firm more productive and profitable now and in the future. It’s time to take control and maximize your processes and the right technologies to make it happen.

Join Dawn Brolin, CPA, CFE, as she shares the exact process she uses to onboard her accounting and tax clients seamlessly and serve them with the highest level of efficiency possible. Dawn will show you exactly how she has set up her processes for client onboarding and communication, document management tools and folder structures, plus her integrated technology environment that is the foundation of her client experience model that keeps her clients and her team super productive and satisfied.