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SUPPORT

Welcome to SmartHub

Access everything from product add-ons and educational tools to direct support and success resources – all in one place.

Contact Support

Email: help@smartvault.com

Phone: (888) 607-4275

Hours:
US: Mon-Fri – 9AM-6PM CST
UK: Mon-Fri – 3PM-1AM GMT

Office Hours

Open forum to get questions answered

Tax Season Readiness Checklist

Start your season strong with this year’s Tax Season Readiness Checklist. Curated with the latest innovations and product updates, it provides a step-by-step guide for both admins and employees to get set up for success.

Tax Season Readiness Webinar Series

Join our four-part series designed to walk your team through your end-to-end tax workflow. Select any session to learn more and join each session to see the complete process from start to finish.

STEP 1

Engage

Recorded Webinar
Best practices for starting the season and onboarding clients.
Watch Now!

STEP 2

Collect

Recorded Webinar
Steps to organize and manage the flow of client documents.
Watch Now!

STEP 3

Prep & Review

Recorded Webinar
Guidance on keeping work organized and reviewing returns efficiently.
Watch Now!

STEP 4

Deliver & Archive

December 11, 2025
How to share returns securely and maintain records for future access.
Register
Workflow Consultations

Schedule a Workflow Consultation

Make sure your SmartVault setup is ready for busy season. Book a one-on-one workflow consultation with our Customer Success team for personalized guidance.

Recorded Webinar

Watch the Fall Product Spotlight Webinar

Catch up on the latest What’s New, What’s Coming Product Spotlight Webinar and see our recent innovations for yourself, including our new integrations and tax readiness resources.