SmartVault Extends Support Hours for Tax Season
We’re gearing up for busy season with extended support hours – now including Saturdays!
Ready or not, it’s that time of year again! In support of our tax customers, who are shifting into high gear in advance of the April 15th tax deadline, we’re once again offering extended technical support hours through tax season. And new this year, we’ll be offering Saturday hours, to support all you weekend warriors out there.
From February 2 through April 15, 2015, our support team will be available Monday through Friday from 7:00 AM to 7:00 PM Central Time, and Saturdays from 9:00 AM to 2:00 PM Central Time. And as always, we offer 24/7 online help via the SmartVault Customer Center.
We know this is a stressful time of year for many of our customers, and we look forward to the opportunity to serve you and your clients through another successful season.
Best Wishes for a Successful Tax Season,
Chief Customer Officer