UPDATE: Intermittent Problems with Upload RESOLVED


We have restored upload capability across our service. Our engineering team continues to closely monitor this issue to ensure continued service performance. If you experience any issues, please immediately contact customer support.


Some customers have reported problems with uploading files to SmartVault this afternoon. The issue appears to be isolated to ‘upload’, meaning that customers can still access and share files normally. Our engineers are working this issue as top priority, and we will keep you posted as soon as updates are available. We apologize for any inconvenience, and assure you we are working to get this fixed as soon as possible.