Posts – “SmartVault Toolbar”

The SmartVault toolbar in QuickBooks is missing or does not display

Symptoms

  • Error: The QuickBooks SDK has failed to register the SmartVault user interface extension.
  • SmartVault Toolbar is not active (grayed out) when a QuickBooks entry is selected.
  • SmartVault Toolbar displays only on the Home, Reports, and Snapshot pages in QuickBooks.
  • SmartVault is not listed on the Company menu in QuickBooks.
  • SmartVault Toolbar does not display in QuickBooks after installing the SmartVault Desktop software and adding a QuickBooks company file to SmartVault.
  • SmartVault Toolbar doesn’t do anything when you click Sign in on the SmartVault Toolbar.

CONTINUE »

Document does not attach correctly to a QuickBooks entry when using the Move option provided by the SmartVault Toolbar

Symptom

When you try to attach a document that you have already uploaded into a folder in SmartVault to an entry in QuickBooks using the Move option provided by the SmartVault Toolbar, after you click Move, it appears as though the document was attached correctly.

However, if you then try to view the document you attached by clicking on the folder icon on the SmartVault Toolbar, the document does not display in the Document List dialog box.

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SmartVault Toolbar displays as inactive or grayed out when you select an Item Receipts transaction in QuickBooks 2012

Symptom

SmartVault Toolbar displays as inactive or grayed out when you select an Item Receipts transaction in QuickBooks 2012

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SmartVault Toolbar displays as inactive or grayed out when you open a To Do item in QuickBooks 2012

Symptom

SmartVault Toolbar displays as inactive or grayed out when you open a To Do item in QuickBooks 2012. CONTINUE »

Error: System.Runtime.InteropServices.COMException (0×80040154): Class not registered (Exception from HRESULT: 0×80040154 (REGDB_E_CLASSNOTREG))

Symptoms

  • Error: System.Runtime.InteropServices.COMException (0x80040154): Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)) displays when you click the Attach (paperclip) icon on the SmartVault Toolbar or when you open the SmartVault Inbox and then click Add.
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Error: Object is not valid and cannot be saved. The value ‘Name’ is too long

Symptom

Error: Object is not valid and cannot be saved. The value 'Name' is too long displays when you are trying to attach a document to a QuickBooks entry using the SmartVault Toolbar. CONTINUE »

Error: The QuickBooks SDK has failed to register the SmartVault user interface extension

Symptoms

  • Error: The QuickBooks SDK has failed to register the SmartVault user interface extension.
  • SmartVault Toolbar is not active (grayed out) when a QuickBooks entry is selected.
  • SmartVault Toolbar displays only on the Home, Reports, and Snapshot pages in QuickBooks.
  • SmartVault is not listed on the Company menu in QuickBooks.
  • SmartVault Toolbar does not display in QuickBooks after installing the SmartVault Desktop software and adding a QuickBooks company file to SmartVault.
  • SmartVault Toolbar doesn’t do anything when you click Sign in on the SmartVault Toolbar.

CONTINUE »

Scanning fails when using a Fujitsu ScanSnap scanner

Symptom

When using a Fujitsu ScanSnap scanner to scan documents, the scan starts and the scanning dialog box displays, but then the scanning dialog box disappears and the scan does not complete successfully. CONTINUE »

SmartVault Toolbar is inactive or grayed out after upgrading to 2010 R5

Symptom

SmartVault Toolbar is inactive or grayed out after upgrading to 2010 R5. CONTINUE »

SmartVault Toolbar does not display in QuickBooks when using QuickBooks on a Windows XP computer

Symptom

SmartVault Toolbar does not display in QuickBooks when using QuickBooks on a Windows XP computer. CONTINUE »