Posts – “SmartVault Drive”
How to Map a SmartVault Drive
The SmartVault drive is a feature that allows the user to easily map a drive to their account and view their folders and documents in SmartVault via the MS Windows Explorer. The SmartVault drive is a virtual drive to your SmartVault account that you can map directly to your local computer.
Map a SmartVault Drive on Windows 7 or Windows 8
With a mapped drive, you can work with your cloud-stored documents from Windows Explorer – a files and folders tool you probably use every day. To map a drive for the Microsoft Windows 7 or Windows 8 operating systems, open the SmartVault Launchpad on your desktop.
Map a SmartVault Drive on Vista
To map a drive for the Microsoft Vista operating systems, open the SmartVault Launchpad on your desktop.
Map a SmartVault Drive on a Mac Computer
One way to use SmartVault with a Mac is to map a drive using Finder. With a mapped drive, you can drag and drop, or cut/copy and paste files and folders. It’s a great way to migrate existing data to your SmartVault.
Understanding Virtual folders
“Virtual Folders” appear when a user has access to a folder, but does not have read permissions to the parent folder. Without read permissions to the parent folder, the user is unable to browse to the shared sub-folder in the hierarchy.
Error: Drive refers to a location that is unavailable when mapping a SmartVault Drive
Symptom
Error: Drive refers to a location that is unavailabledisplays when mapping a SmartVault DriveError: Location is not availabledisplays when mapping a SmartVault DriveError: DriveLetter: refers to a location that is unavailable. It could be on a hard drive on this computer, or on a network. Check to make sure that the disk is properly inserted, or that you are connected to the Internet or your network, and then try again. If it still cannot be located, the information might have been moved to a different locationdisplays when mapping a SmartVault Drive.
SmartVault Activity Log displays one or more file edit events immediately after you upload a file using the SmartVault Drive
Symptom
When you upload a file to SmartVault using the SmartVault Drive, in the SmartVault Activity Log you may see not only a file upload event displayed, but also one or more file edit events displayed immediately after you upload the file. CONTINUE »
SmartVault Drive performance is slow or sluggish on a Windows 7 computer
Symptom
SmartVault Drive performance is slow or sluggish on a Windows 7 computer. CONTINUE »
Icons on the SmartVault Launchpad are gray (inactive)
Symptom
Icons on the SmartVault Launchpad are gray (inactive). CONTINUE »