SmartVault Team

Still Not in the Cloud? The Easter Bunny Beat You to It!

Last December was my son’s first Christmas, and as the holiday approached, I did a Google search for the best mall Santa options in my area – not expecting to find much. But to my surprise, not only did Santa have a web presence, I was able to reserve an appointment time to see Kris …

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A Message from SmartVault CEO Eric Pulaski

What a year! I’m so proud of the work my team has done over this past year to improve the SmartVault service, deliver new features, and make usability enhancements designed to increase your productivity. And there’s more to come in 2016. I hope we’ve helped to make your lives better at work by freeing you …

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Vote for SmartVault in the CPAPA Readers’ Choice Awards!

We’re excited to announce that for the sixth year in a row, SmartVault is nominated for multiple categories in the 2015 CPA Practice Advisor’s Readers’ Choice Awards! We’re honored to be recognized as top selections for: Client Portals Document Management and Document Storage Workflow — Other Workflow Tools We’d love to get your vote in …

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SmartVault – Incident Update

Yesterday, SmartVault experienced a degradation in performance that caused some customers to experience slower than normal response times when using the SmartVault service. The degradation in performance primarily affected the Connected Desktop and Dashboard, and caused customers using these features to experience very slow response times. Customers could still access files through the SmartVault Drive …

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SmartVault Extends Support Hours for Tax Season

We’re gearing up for busy season with extended support hours – now including Saturdays! Ready or not, it’s that time of year again! In support of our tax customers, who are shifting into high gear in advance of the April 15th tax deadline, we’re once again offering extended technical support hours through tax season. And …

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Welcome Russell Banks, SmartVault’s New Senior Product Manager!

Russell brings years of product management experience to SmartVault and a fierce passion for solving client issues. SmartVault is excited to announce the newest addition to its team. In his role as Senior Product Manager, Russell provides strategic direction to enhance the company’s flagship offerings and oversees development and delivery of new offerings and priority …

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Thanks for an Amazing Year at SmartVault!

Happy Holidays from SmartVault! With another great year at SmartVault winding down – and an even better 2015 on the horizon – I wanted to take a moment to thank you, our customer, the most valuable asset we have. With your ongoing support, feedback, and advocacy, we were able to accelerate many enhancements to our …

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Happy Halloween from the SmartVault Customer Scare Team!

Bad news, folks… it seems that our Customer Care Team has been temporarily replaced by zombies, teenage mutant ninja turtles, and various other unsavory characters. They call themselves the Customer Scare Team, and they’re standing by to answer all your sales and support questions, today only!

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Sowing Seeds for Sprouting Careers

Summer Interns are Flourishing at SmartVault With the exciting expansion of SmartVault lately, not only is our employee base growing, but we’re also sprouting interns! This summer, we’re elated to be hosting a fresh crop of students from the University of Houston. From engineering to marketing, SmartVault is pleased to assist in the development of …

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Howdy from Scaling New Heights 2014!

Check out pics from SmartVault’s Texas-style photo booth at Scaling New Heights! Post by SmartVault.

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