Meet Our Newest Customer Care Heroes!

We are super excited to introduce the newest members of the SmartVault team, Mauro and Diana, our brand spanking new Customer Care Heroes! Our new BFF’s are in major training mode, learning the ins and outs of everything that SmartVault has to offer, so they can help  answer your questions, and support you whenever you need it. The next time you call, email, or chat with us, there’s a good chance that one of these guys will be on the other end, so here’s your chance to get to know them a little better!

Mauro A.

Customer Care Hero - Mauro A.Age: 31

Sign: Pisces

Education: B.A. in Media Production & Studio Arts, University of Houston

Why I’m Stoked About My New Job: “I’m really excited about working for a company with a great culture, where I can be myself and feel good about the work I’m doing, and give back to the world by helping people.”

Favorite Color: Avocado Green

Favorite Food: Fuzzy’s Pizza

Favorite TV Show: Game of Thrones

Hidden Talent: Cheerleading (be nice to him, or he’ll toss you in the air!)

Hobbies: Hanging out with his super awesome wife, weight training, gardening

Fun Fact:  Mauro’s wife, Sarah, is currently incubating the very first SmartVault baby, due in October. Say congrats!

Diana R.

Age: 29
Customer Care Hero - Diana R.

Sign: Scorpio

Education: B.A. in Communications & HR, Sam Houston State University

Why I’m Stoked About My New Job: “I love interacting with people, communication is what I’m all about. I’m also excited about working in technology because I think it’s so important in today’s world.”

Favorite Color: Blue

Favorite Food: Pizza

Favorite TV Show: The Voice

Hidden Talent: Singing

Hobbies: Swimming, dancing, movies, and professional growth

Fun Fact: Diana is our very first bilingual (English/Spanish) Customer Care Hero. Say Hola!